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Book Service / Table Reservations

  1. You can make a request for booking/reserving a table at a Merchant. Bookings will be confirmed by email, SMS and/or other means of communication only after the Merchant accepts and confirms the booking.

  2. Fees: District may charge a Booking Fee from You upon availing the table reservation service. This Booking Fee shall be adjusted by the Merchant against the total bill.

  3. Modifications & Cancellations: A confirmed booking for which Booking Fee has been charged, modification option will not be available; however you are required to cancel the confirmed booking twenty-four (24) hours prior to the scheduled booking time to avail a refund. District shall refund the Booking Fee within seven (7) working days from the date of cancellation.

  4. Late Arrivals: District advises the Customer to arrive ten (10) minutes in advance. The Merchant reserves the right to cancel your booking in case of late arrivals. District reserves its right to retain the Booking Fee if you are late by more than ten (10) minutes from the scheduled booking time.

  5. Dispute: In the event the Merchant fails to honour the confirmed booking, You shall raise such disputes with District within thirty (30) minutes from the scheduled booking time.

  6. For any queries, write to us at dining@district.in.